CedarPeak Holdings accepts return and refund requests for eligible men’s clothing subject to the requirements and conditions described below.
1. Return Period
A return request may be submitted within 30 days after the customer receives the order.
Requests made after 30 days from the delivery date may not qualify for a return.
2. Return Address
1437 E 47th St; Tacoma, WA 98404-2835
Customers must contact customer service and obtain return instructions before sending men’s clothing back.
3. Conditions for Returns
Men’s clothing submitted for return must be unused, remain in its original condition, and include the original packaging and any accessories or components that were included with the order, where applicable.
Returned men’s clothing must not show evidence of use, customer-caused damage, alteration, or other conditions that could affect its eligibility for resale.
Customers are required to provide relevant order information and communicate with customer service before sending a return.
4. Responsibility for Return Shipping
When a customer requests a return because of personal preference, incorrect selection, a change of mind, ordering the wrong men’s clothing product, or another reason unrelated to a product defect or shipping error, the customer is responsible for the return shipping cost.
CedarPeak Holdings will be responsible for return shipping costs when the men’s clothing received is damaged, defective, incorrect, or the result of an error caused by us.
Customers are encouraged to select a return shipping service that provides tracking information. CedarPeak Holdings is not responsible for returned packages that are lost while being transported.
5. Refund Processing
After the returned men’s clothing has been received and inspected, an approved refund will generally be processed within approximately 3 days.
6. Method of Refund
Approved refunds will be returned to the original payment method used for the purchase.
The time required for the refunded amount to appear in the customer’s account may vary depending on the payment provider or financial institution.
7. Returns That May Not Be Accepted
A return may be declined when men’s clothing has been used, damaged by the customer, altered, or otherwise fails to satisfy the stated return requirements.
Packages returned without prior communication or approval may not be processed.